Returns & Exchanges Policy

At SOME BY MI, we want you to achieve your best skin ever, which is why we offer a 30-day return policy for products in their original, unopened condition. If you experience an adverse reaction or received a damaged item, please contact our support team immediately for a resolution.

1

Initiate Your Request

Contact our customer service team via email with your order number and the reason for the return to receive an authorization code.

2

Pack Securely

Place the unused products in their original packaging, ensuring they are well-protected to prevent damage during transit.

3

Ship to SOME BY MI

Attach the provided return label or address the package to our warehouse, then drop it off at your nearest authorized shipping carrier.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing